Shipping policy

Order Processing

All orders are processed within 1–2 business days (Monday–Friday).
Orders are not shipped on weekends or holidays.


Delivery Time

Estimated delivery time is 6–9 business days after shipping.
Delivery times may vary depending on your location, customs processing, or shipping carrier delays.

We ship worldwide.


Tracking

All orders include a tracking number.
You will receive tracking information by email once your order has shipped.


Shipping Delays

We are not responsible for delays caused by shipping carriers, customs, weather, or events outside our control.


Incorrect Address

Please make sure your shipping address is correct.
We are not responsible for orders delivered to incorrect addresses provided by the customer.


Lost or Damaged Packages

If your order arrives damaged or is lost, contact us within 7 days of delivery so we can help resolve the issue.


Customs and Import Fees

International orders may be subject to customs fees, taxes, or import duties depending on your country. These charges are the customer’s responsibility.


Contact

For any shipping questions, contact us at:

📧 fidgetescape@gmail.com