Refund policy

Return Period

We offer a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, the item must be unused, in its original packaging, with tags, and with proof of purchase.

To start a return, contact us at: fidgetescape@gmail.com

Items sent without requesting a return first will not be accepted.

---

International Orders

We ship worldwide. Return policies apply to all countries.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

---

Damages or Wrong Items

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at fidgetescape@gmail.com.

---

Non-Returnable Items

We cannot accept returns for used items, gift cards, personalized products, or final sale items.

---

Refunds

Once we receive and inspect your return, we will notify you.
If approved, refunds will be issued to your original payment method within 10 business days.

---

Contact

For any return questions, contact us at:
📧 fidgetescape@gmail.com